Exchanges

  • We purchase the highest quality vintage garments. Each garment is deluxe dry cleaned or laundered and thoroughly inspected before listing.

    To ensure a clear understanding of the item before purchase, we accurately describe, measure, photograph and note any minor wear or imperfections; although rare, due to the nature of these garments, there may be very minor signs of age, however, this does not detract from its beauty.

    We also encourage you to ask as many questions before purchasing to ensure you receive a product that you love as well as that fits you.

  • Our Legacy Leather pant is of the highest quality, made from the finest supple Italian leather and couture made in Australia.

    Many pieces of leather hide are used to create one pair of pants. Every piece of hide will always vary slightly as they are from a natural source. Each pant may have minor differences throughout, in thickness, grain and marks, which are normal for leather.

    Due to the nature of leather, some variation in shape and texture is expected with time, depending on how they fit you, how frequently they are worn, and how they are worn & stored and cleaned. Leather will stretch over time to shape and mould your own body. You will find the pants will be most comfortable and at their ultimate fit after wearing them a few times, once they have completely shaped your body. 

    We encourage you to ask as many questions before purchasing to ensure you receive a product that you love as well as that fits you.

  • Australian orders only qualify for exchanges. We do not exchange International orders or after trying the item on in the boutique.

    Accessories and bodysuits are non-returnable

  • Items must be:

    • In original condition

    • Unwashed and unworn

    • Pre-existing labels and tags are still attached

    • Carefully folded and packed in original packaging

    Request your return:

    • Request an exchange via email at boutique@missgray.com within 48 hours of receiving your package;

      • Mine by Miss Gray Vintage - along with a link to your desired exchange item

      • Museum by Miss Gray Legacy Leather Pant - please state the size you wish to exchange

    • You will receive an authorisation reply with return address

    • Payment for any price difference, if required

    • Post to Miss Gray within 48 hours of email and email tracking number

    • Any returns received outside this timeframe will be void and you will forfeit any exchange and re-sent your original item/s

    • Original shipping charges are non-refundable

    • You are personally responsible for return shipping charges

    • Your exchange item will be shipped at no extra charge

  • Once we receive and inspect your return, we will notify you. If your return is accepted, please allow 2-3 business days for re-shipment.

A woman like you deserves rare, refined, timeless… exclusive!

A woman like you deserves rare, refined, timeless… exclusive!